Privacy Policy

Bianchis Group Catering
Last updated: September 2026

Who we are
Bianchis Group Catering is operated by BIANCHI CENTRALE LIMITED, a Bristol-based hospitality company. Our registered address is Mill Cottage, Mina Road, Bristol, England, BS2 9YN. If you have any questions about this privacy policy or how we handle your data, please contact us at hello@bianchisgroupcatering.co.uk.

What information we collect
We may collect the following personal information when you contact us, make an enquiry or submit a form on our website:

Your name
Your email address
Your phone number
Your company name
Any information you provide in a message or enquiry form

How we use your information
We use the information you provide to:

Respond to your enquiry or booking request
Send you information about our catering services that you have requested
Send occasional marketing communications about our offers and services, where you have given us permission to do so
Improve our website and services

Our legal basis for processing your data
We process your personal data on the following legal bases:

Legitimate interests — to respond to enquiries and provide the services you have requested
Consent — where you have explicitly opted in to receive marketing communications from us

How long we keep your data
We will only keep your personal data for as long as necessary to fulfil the purpose for which it was collected. Enquiry data is typically retained for up to 2 years. If you have opted in to marketing communications, we will retain your data until you unsubscribe.

Who we share your data with
We do not sell or share your personal data with third parties for their own marketing purposes. We may share your data with trusted third party service providers who help us operate our business, including:

Email marketing platforms
Website hosting providers

All third party providers are required to keep your data secure and to use it only for the purposes we specify.

Your rights
Under UK GDPR you have the following rights:

The right to access the personal data we hold about you
The right to correct any inaccurate data we hold about you
The right to request deletion of your personal data
The right to object to or restrict our processing of your data
The right to withdraw consent at any time where processing is based on consent
The right to data portability

To exercise any of these rights, please contact us at hello@bianchisgroupcatering.co.uk. We will respond to your request within 30 days.

Cookies
Our website uses cookies to improve your browsing experience. You can control cookie settings through your browser. For more information please see our Cookie Policy.

Third party links
Our website may contain links to third party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date at the top.

Contact us
If you have any questions or concerns about this privacy policy or how we handle your data, please contact us at:

Bianchis Group Catering
1-3 York Road, Bristol, BS6 5QB
hello@bianchisgroupcatering.co.uk

Complaints
If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.